BT Cellnet Fraud Archive Page
BT Cellnet are taking money from the accounts of thousands of innocent people without their authority
Logotype of Telecom Securicor Cellular Radio Limited used here for the purposes of illustration and fair comment only. During the life of this campaign, Cellnet have changed their trading name to BT Cellnet. The two may be interpreted interchangeably in what follows.
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And what about O2?  Oh dear.
The "oxygen of publicity" has backfired on BT Cellnet. In French, O2 is pronounced "Odeur"

"The only thing necessary for the triumph of evil is for good men to do nothing".
- Edmund Burke
Here's a partial archive of our
index pages. Only major updates of the page, or the "Campaign News" section, are saved here.
25/6/2002

Campaign News

A new message from a victim whose Switch card was used to top up a Cellnet phone, showing that BT Cellnet are still making their credit card fraud scam available to their dishonest customers, despite protestations to the contrary. Read the latest victims' messages here. That's just a month after another e-mail from a victim whose bank account was hit four times in a few days.

A previous correspondent wrote :

"We can confirm that BT Cellnet now ask for information about the post code plus the security numbers on the strip at back of card".

However, as I wrote to a recent victim, it's possible that the fraudster had some way of knowing his address (such as during a mail order transaction). Retailers often use postcode look-up to save keying in a customer's full address, and it's not exactly rocket science for a dishonest operator to remember a couple of digits until you are out of the shop. With telephone ordering, the system is still wide open to abuse.


13/5/2002

Campaign News

A new e-mail from a victim whose bank account has just been hit four times in a few days by BT Cellnet, showing that they are still making their credit card fraud scam available to dishonest customers, despite protestations to the contrary. Read the latest victim's message here.

A previous correspondent wrote :

"We can confirm that BT Cellnet now ask for information about the post code plus the security numbers on the strip at back of card".

However, as I wrote to the recent victim, it's possible that the fraudster had some way of knowing his address (such as during a mail order transaction). Retailers often use postcode look-up to save keying in a customer's full address, and it's not exactly rocket science for a dishonest operator to remember a couple of digits until you are out of the shop. With telephone ordering, the system is still wide open to abuse.


8/4/2002

Campaign News

Among dozens of others, this website had a somewhat belated visit from the Association for Payment Clearing Services (APACS) last week : they viewed our letter to APACS from 27. July 1999, and also this index page. Interestingly, their visit to the letter page was directly keyed, rather than linked from elsewhere in the site or from a search engine, so they must have had the URL already. I still await a reply to my letter.

A recent correspondent writes:

"We can confirm that BT Cellnet now ask for information about the post code plus the security numbers on the strip at back of card".

This is a further, and welcome, indication that BT Cellnet are indeed, if belatedly, improving their card top-up security. It is still open to abuse, but much improved, and it's a while since we've had a new case of fraud reported to us.

One of several interesting visitors to this website recently was using the (UK) Government Secure Intranet Server, and found our page about my dismal experience in reporting BT Cellnet card fraud to the Police. You can share their reading matter here.

Others included Card Protection Plan Ltd, who have a natural interest in this kind of thing; Willis Corroon, the corporate risk managers; Credit Suisse First Boston, Qwest, Telewest, BT Corporate Network...    ...and, as usual, BT Cellnet's own proxy and Cellgate servers.


Significant* update 28. November 2001
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BT Cellnet deliberately allow anyone to use anyone else's debit or credit card numbers to top up a pre-pay phone, with complete impunity. Cellnet simply take the money from the victim's bank or credit card account, without any authorisation1, and with absolutely no identity check.

* However, there may at last be scope for some optimism. Recent correspondence and press comment suggest that a partial improvement in card security has belatedly been introduced by BT Cellnet. Apparently, the computerised credit/debit card top-up facility now requires the user to key in the numerical part of the postcode of the address at which the card is registered, something the casual browser of till receipts is unlikely to know. We've certainly seen a fall-off in e-mail traffic from victims.

If you can confirm this security improvement, please let us know by e-mail at cellnet@pardoes.com. Thanks.

On the other hand, this additional information is readily available if someone makes a mail order purchase, or gives their address for guarantee purposes, or whatever ; but it's a step in the right direction, and BT Cellnet deserve credit for at least making some effort. Now, let's see them start treating their remaining victims with sympathy and respect.

...and...

Campaign News

There may, at last, be scope for some optimism. Recent correspondence and press comment suggest that a partial improvement in card security has belatedly been introduced by BT Cellnet (see above).

"This week, we are been mostly..." ...visited by other telecomms operators (as opposed to their customers). Two flavours of Telia; Energis, C&W, ntl:, Kingston, OneTel...   ...and more proxies than I can be bothered to unpick (though we're familiar enough with 213.120.90.59 by now).


19/11/2001

Campaign News

It's all change, as BT formally re-Brands (geddit?) its mobile business. O2? Oh, please.

BT are still very interested in this website, visiting time and again via their thinly-disguised 213.120.90.59 server, and also in the guise of BT Ignite in Belgium (62.102.29.27).

We were privileged to welcome one of BT's own market research advisors, SPSS, to view our modest campaign, together with yet another PR outfit claiming BT as current clients, freud communications [sic]. Dreamy.

And, as BT warns that its pension fund will show a 4bn deficit next year [BBC 08/11/2001], what could possibly have been behind the visit of WM Mercer, one of the UK's largest actuaries, on Friday?


31/10/2001

Campaign News

So, Sir Peter "Bouffant" (sorry) is to be ousted at last, after presiding over the near-collapse of BT, and a universally derided spin-out of the mobile business. O2? Oh, please.

BT Cellnet are still very interested in this website, visiting time and again via their thinly-disguised 213.120.90.59 server.

Correspondence from their fraud victims continues to arrive, with the usual unhelpful response from Cellnet.

Victims have commented on how difficult (and expensive) it is to phone Cellnet, as their "customer care" systems seem to demand that you key in your cellphone number, which isn't much good if you're not (and never likely to be) a Cellnet customer.

Here are some numbers you can try :
0161 705 5343 (Bury, Manchester). I tried ringing this number, in case it would be useful for others to know, but the lady there first referred me to my bank, and then back to...
08705 214000 ...which is of course the automated one.

It's clear that Cellnet hope to make life so difficult for their victims that they eventually give up. Thank goodness some of them don't.


01/10/2001

Campaign News

O2?  Oh dear.

The "oxygen of publicity" has backfired on BT Cellnet. In French, O2 is pronounced "Odeur" (if not exactly "Ordure"). So much for spending a six-figure sum on researching a new global brand, and BT are certainly in bad odour!

A change of name isn't going to mask the smell of Cellnet's shattered moral reputation. Correspondence from new victims continues to arrive.

BT and Cellnet are still very interested in this website. They seem a bit coy about using their easily-identified "cellgate" server, but we had several surreptitious visits last week from 213.120.90.59 (the "Cellnet Ebiz network") and 193.113.57.21 ("BT-CORPORATE").

Victims have commented on how difficult (and expensive) it is to phone Cellnet, as their "customer care" systems seem to demand that you key in your cellphone number, which isn't much good if you're not (and never likely to be) a Cellnet customer.

Here are some numbers you can try :
0161 705 5343 (Bury, Manchester). I tried ringing this number, in case it would be useful for others to know, but the lady there first referred me to my bank, and then back to...
08705 214000 ...which is of course the automated one.

It's clear that Cellnet hope to make life so difficult for their victims that they eventually give up. Thank goodness some of them don't.


05/09/2001

Campaign News

O2?  Oh dear.

The "oxygen of publicity" has backfired on BT Cellnet. In French, O2 is pronounced "Odeur" (if not exactly "Ordure"). So much for spending a six-figure sum on researching a new global brand, and BT are certainly in bad odour!

A change of name isn't going to mask the bad smell of Cellnet's shattered moral reputation. Correspondence from new victims continues to arrive. The BT Cellnet fraud is still alive and kicking, as are other unattractive commercial habits reported to us recently, including sending an unsolicited advertising message at 4:24am, debiting a customer's account for 5 in payment for a special-offer 1 SIM card, and hopeless problems in telephone top-ups (ironically caused by BT Cellnet's rather primitive attempt to improve the security of their automated procedures).

We've also learned of an Early Day Motion, which a Liberal Democrat MP tabled in Parliament as long ago as July 1999, criticising Cellnet's lax security.

One fraud victim took the trouble to e-mail us from Vietnam. It's a pity when someone's holiday is spoiled by BT Cellnet's callous and cynical refusal to address this problem, which they have allowed to proceed unchecked for three years.

Several victims have commented on how difficult (and expensive) it is to phone Cellnet, as their "customer care" systems seem to demand that you key in your cellphone number, which isn't much good if you're not (and never likely to be) a Cellnet customer.

Here are some numbers you can try :
0161 705 5343 (Bury, Manchester). I tried ringing this number, in case it would be useful for others to know, but the lady there first referred me to my bank, and then back to...
08705 214000 ...which is of course the automated one.

It's clear that Cellnet hope to make life so difficult for their victims that they eventually give up. Thank goodness some of them don't.


This text was added to the Index page (just above the main divider) on 6. August 2001:

A note for journalists: several newspaper magazine articles, and radio and TV programmes have resulted or benefited from visits to this website. By all means use its content as a resource, but it would be a courtesy to advise us of your publication / broadcast and date. Thank you!


01/08/2001

Campaign News

Things had been quiet for a while, but we've had more correspondence from new victims recently (four in the last month). It seems that the BT Cellnet fraud is very much alive and kicking.

One victim took the trouble to e-mail us from Vietnam. It's a pity when someone's holiday is spoiled by BT Cellnet's callous and cynical refusal to address their deliberate fraud problem, which they have allowed to proceed unchecked for two and a half years.

We've just received a long message from a bank employee, who works in their credit card fraud department and is in a position to know about this scandal. Check the correspondence page to read it.

We've also had hard copies of correspondence between a victim ("BM" of 15. May 2001) and his bank and with Cellnet. The letters from the banks (regarding card security measures) are rather formulaic, and those from Cellnet are beneath contempt. BT Cellnet's initial response is almost exactly the same as several other victims have received, and includes their standard denial of "liability to you, for inconvenience or otherwise". It's really not good enough.

Several victims have commented on how difficult (and expensive) it is to phone Cellnet, as their "customer care" systems seem to demand that you key in your cellphone number, which isn't much good if you're not (and never likely to be) a Cellnet customer.

Here are some numbers you can try :
0161 705 5343 (Bury, Manchester). I tried ringing this number, in case it would be useful for others to know, but the lady there first referred me to my bank, and then back to...
08705 214000 ...which is of course the automated one.

It's clear that Cellnet hope to make life so difficult for their victims that they eventually give up. Thank goodness some of them don't. 01/08/2001


Campaign News

Things had been quiet for a month or so, but we've had more correspondencefrom new victims recently. It seems that the BT Cellnet fraud is very much alive and kicking.

One victim took the trouble to e-mail us from Vietnam. It's a pity when someone's holiday is spoiled by BT Cellnet's callous and cynical refusal to address their deliberate fraud problem, which they have allowed to proceed unchecked for two and a half years.

09/07/2001

Campaign News

Things are very quiet at the moment. Although we are still getting lots of visitors to these pages, there has been no correspondence recently.

It would be nice to think that BT Cellnet credit card fraud was a thing of the past, and no-one was being troubled by it any more. If that's true, we'll be delighted. Watch this space.


05/06/2001

Campaign News

Yet more e-mails from fraud victims, and a pointer to a Bradford newspaper article highlighting the problem, and identifying Cellnet as one of the most problematic networks. Who says? APACS, that's who.

The Daily Telegraph carried an article on 12. May 2001 (page B9, Money section) headined "Steal-as-you-go phones keep fraudsters talking". Nina Montagu-Smith wrote: "Neither One2One nor BT Cellnet could bring itself to comment this week, but a quick search of the internet reveals just how widespread this problem has become. A website set up by Steve Pardoe, a victim of the same fraud, at www.pardoes.com/cellnet is full of messages from people who have encountered the same problem".

Indeed it is, and it's growing. We've already had several new messages from victims who've seen the article, and you can read Nina's story on our updated media page or on the Telegraph website.

There's also some interesting correspondence between a victim and BT Cellnet's "Outbound Complaint Resolution" team. If only.


17/05/2001

Campaign News

In a Daily Telegraph article on 12. May 2001 (page B9, Money section) headined "Steal-as-you-go phones keep fraudsters talking", Nina Montagu-Smith reported that her Egg card had been compromised by One2One. After several e-mails to Egg, she decided to investigate the problem, and was amazed that telephone credits could be bought just by punching in a credit card number... "which", she says, "is why mobile phone companies shouldn't allow fraudulent payments to be so simple".

She goes on, "Neither One2One nor BT Cellnet could bring itself to comment this week, but a quick search of the internet reveals just how widespread this problem has become. A website set up by Steve Pardoe, a victim of the same fraud, at www.pardoes.com/cellnet is full of messages from people who have encountered the same problem".

Indeed it is, and it's growing. We've already had several new messages from victims who've seen the article, and you can read Nina's story on our updated media page or on the Telegraph website.

There's also some interesting correspondence between a victim and BT Cellnet's "Outbound Complaint Resolution" team. If only.


12/05/2001

Campaign News

The Daily Telegraph published an article on 12. May 2001 (p B9, Money section) in which Nina Montagu-Smith reported that her Egg card had been compromised by One2One. "Mobile phone companies shouldn't allow fraudulent payments to be so simple", she says, and goes on,

"Neither One2One nor BT could bring itself to comment this week, but a quick search of the internet reveals just how widespread this problem has become. A website set up by Steve Pardoe, a victim of the same fraud, at www.pardoes.com/cellnet is full of messages from people who have encountered the same problem".

We've already had several new messages from victims who've seen the article, and you can read Nina's story on our updated media page or on the Telegraph website.

Comment

BT's share price is heading south again, as the board passes the Dividend and discounts the Rights Issue to a fire-sale 300p, and credit rating agencies hack BT's paper into A- (S&P) and BBB+ (Moody's) territory. Having such a catalogue of shoddy behaviour exposed here won't help the underwriters to get the issue away, however deep the discount.

And what is the market being asked to buy, anyway? Where is BT Wireless heading? As their 3G trials and trade demos collapse into farce, what return on their decimated capital, and when, can shareholders expect?


08/05/2001

Comment : Chop, chop

So, Sir Iain Vallance bowed to pressure from the City and the media, and fell on his sword; presumably not the ceremonial samurai one which Sir Peter Bonfield apparently displays at the Newgate Street HQ. Will Sir Christopher Bland, who was born in Japan and is a former Olympic fencer, take a more rigorous line than his predecessor in cutting out the Cellnet credit card fraud scandal, reported several times on the BBC's "Watchdog", "Hard Cash", "You and Yours" and elsewhere, but still going on? And will such programmes dare to question BT about this fraud, while Sir Christopher remains Chairman of the BBC?

Newgate Street is the site of the notorious gaol, where felons were hanged. BT's Newgate and "cellgate" web servers, and those of their City lawyers and PR companies, have been frequent visitors to these pages over the last two years or so, and it is inconceivable that the senior management of BT has been unaware of this campaign, and the reason for it.

BT Cellnet's "cellgate" server visited these pages every day last week. Are the board getting nervous, before they pass the Dividend and price the Rights Issue? Having such a catalogue of shoddy behaviour exposed here won't help the underwriters to get the issue away, however deep the discount. And what is the market being asked to buy, anyway? Where is BT Wireless heading? As the Sunday Times (6/5/01) accuses Cellnet of misleading the public over WAP, and their 3G trials and trade demos collapse into farce, what return on their decimated capital can shareholders expect?

Campaign News

A previous BT Cellnet fraud victim reports that West Yorkshire Fraud Squad are taking action over a spate of cases in his area, while e-mails from new victims continue to pour in, making over 30 so far this year.

For the first time, we've also received e-mail critical of the campaign.


02/05/2001

Comment : Knights' Moves

So, Sir Iain Vallance has bowed to pressure from the City and the media, and fallen on his sword. Will Sir Christopher Bland, a former Olympic fencer, take a more rigorous line than his predecessor in cutting out the Cellnet credit card fraud scandal, reported several times on the BBC's "Watchdog", "Hard Cash", "You and Yours" and elsewhere, but still going on? Will such programmes dare to question BT about this fraud, while Sir Christopher remains Chairman of the BBC?

It's interesting that this page had a sudden flurry of visits from BT's "cellgate" server, as the news broke and media comments followed over the weekend.

Campaign News

A previous victim reports that West Yorkshire Fraud Squad are taking action over a spate of cases in his area, while e-mails from new victims continue to pour in, making over 30 so far this year.

Here are some of them:

"I downloaded my bank statement today, only to find that there had been a transaction from BT Cellnet. I do not use BT Cellnet. So much for their new security, what a joke".
---
"Over the Easter holidays I became a victim of fraud, with a sum of 30.00 appearing on my switch card. I phoned BT Cellnet and was told that they could be of no help and to contact my bank and the police. The bank have arranged for me to be issued with a new card - but I'm still down 30.00 - is there any way I can get the money back?"
---
"I've just had 30 taken from my account by BT Cellnet on 30/3/01. 'Luckily', Google.com took me to your site straight-away. Please let me know my best course of action - if they won't assist, does it mean closing my account? Your help would be greatly appreciated".
---
"I have received my bank statement yesterday with two withdraws during March. One for 15 and one for 30 payable to BT Cellnet Prepay. I don't and have never owned a BT Cellnet phone. I feel very angry that this could happen".

You can read more correspondence here; and, for the first time, we've received two e-mails critical of the campaign. You can read one of them here ; after further consideration of the arguments, the author of the second one asked us to remove it, so I have done.


30/04/2001

Comment : Knights' Moves

So, Sir Iain Vallance has bowed to pressure from the City and the media, and fallen on his sword. Will Sir Christopher Bland, a former Olympic fencer, take a more rigorous line than his predecessor in stamping out the Cellnet credit card fraud scandal, reported several times on the BBC's "Watchdog", "Hard Cash", "You and Yours" and elsewhere, but still going on? Will such programmes dare to question BT about this fraud, while Sir Christopher remains Chairman of the BBC?

It's interesting that this page had a sudden flurry of visits from BT's "cellgate" server, as the news broke and media comments followed over the weekend.

["Campaign News" etc as last one]


Campaign News

27/04/2001

Comment : Knights' Moves

At last, it looks as though Sir Iain Vallance has bowed to pressure from the City and the media, and fallen on his sword. For how long will Sir Christopher Bland tolerate Sir Peter Bonfield? Will Sir Christopher, who joins BT from the BBC, take a more rigorous line than his predecessor in stamping out the Cellnet credit card fraud scandal, reported several times on BBC's "Watchdog", "Hard Cash", and elsewhere, but still going on? Will his journalists at the BBC dare to ask him about it?

Campaign News

A previous victim reports that West Yorkshire Fraud Squad are taking action over a spate of cases in his area, while e-mails from new victims continue to pour in, making over 30 so far this year.

Here are some of them:

"I downloaded my bank statement today, only to find that there had been a transaction from BT Cellnet. I do not use BT Cellnet. So much for their new security, what a joke".
---
"Over the Easter holidays I became a victim of fraud, with a sum of 30.00 appearing on my switch card. I phoned BT Cellnet and was told that they could be of no help and to contact my bank and the police. The bank have arranged for me to be issued with a new card - but I'm still down 30.00 - is there any way I can get the money back?"
---
"I've just had 30 taken from my account by BT Cellnet on 30/3/01. 'Luckily', Google.com took me to your site straight-away. Please let me know my best course of action - if they won't assist, does it mean closing my account? Your help would be greatly appreciated".
---
"I have received my bank statement yesterday with two withdraws during March. One for 15 and one for 30 payable to BT Cellnet Prepay. I don't and have never owned a BT Cellnet phone. I feel very angry that this could happen".

You can read more here; and, for the first time, we've received an e-mail critical of the campaign. You can read it here.


19/04/2001

Campaign News

It's been another exceptionally busy week on our website : the recent pattern has been visits from the printed and electronic media, and from a prominent American law firm.

We've also had several e-mails from new victims over the Easter weekend, making 30 so far this year.

Here are three of them:

"Over the Easter holidays I became a victim of fraud, with a sum of 30.00 appearing on my switch card. I phoned BT Cellnet and was told that they could be of no help and to contact my bank and the police. The bank have arranged for me to be issued with a new card - but I'm still down 30.00 - is there any way I can get the money back?"

and...

"I've just had 30 taken from my account by BT Cellnet on 30/3/01. "Luckily", Google.com took me to your site straight-away. Please let me know my best course of action - if they won't assist, does it mean closing my account? Your help would be greatly appreciated".

and...

"I have received my bank statement yesterday with two withdraws during March. One for 15 and one for 30 payable to BT Cellnet Prepay. I don't and have never owned a BT Cellnet phone. I feel very angry that this could happen".

You can read more correspondence here.


02/04/2001

Campaign News

Another two e-mails from victims this week, making a couple of dozen who have been defrauded by BT Cellnet, found this website, and written to us, already this year. All these people are out of pocket and inconvenienced, for no reason other than Cellnet's cynical greed for market share. This fraud is out of control, and Cellnet are doing nothing about it.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock. Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

Meanwhile, many investors are dumping BT for purely self-interested reasons. To quote from the BBC website:

"Pressure is mounting on Sir Iain Vallance and Sir Peter Bonfield. British Telecom, hampered by a huge mountain of debt and a share price less than a third of its level a year ago, is fighting its greatest crisis since privatisation in 1984".
[...]
"BT also faces the threat of a credit downgrade next month if a suitable strategy is not agreed upon".
[...]
"Whether BT's restructuring plans will be enough to turn around its fortunes remains to be seen. Analysts have given mixed verdicts. 'It doesn't look as if they've done anything', said West LB Panmure telecoms analyst John Tysoe. 'They could have separated the businesses totally'".

West LB have been recent visitors to this page, along with many other investment banks and financial publications.

22. March: the FT reports that as BT's share price nudges 460p this morning, its market capitalisation approaches parity with its net debt, "clearly an unstable ratio".

"Analysts agree intransigence among BT's management is to blame for the company's predicament". Well, its fraud victims know all about BT's intransigence. Time for heads to roll at Newgate Street.


22/03/2001

Campaign News

The number of new or repeat victims who have been defrauded by BT Cellnet, found this website, and written to us, continues to rise. That makes more than 20 already this year, out of pocket and inconvenienced, for no good reason. This fraud is out of control, and Cellnet are doing nothing about it.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock. Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

Meanwhile, many investors are dumping BT for purely self-interested reasons. To quote from the BBC website:

"Pressure is mounting on Sir Iain Vallance and Sir Peter Bonfield. British Telecom, hampered by a huge mountain of debt and a share price less than a third of its level a year ago, is fighting its greatest crisis since privatisation in 1984".
[...]
"BT also faces the threat of a credit downgrade next month if a suitable strategy is not agreed upon".
[...]
"Whether BT's restructuring plans will be enough to turn around its fortunes remains to be seen. Analysts have given mixed verdicts. 'It doesn't look as if they've done anything', said West LB Panmure telecoms analyst John Tysoe. 'They could have separated the businesses totally'".

West LB have been recent visitors to this page, along with many other investment banks and financial publications.

22. March: the FT reports that as BT's share price nudges 460p this morning, its market capitalisation approaches parity with its net debt, "clearly an unstable ratio".

"Analysts agree intransigence among BT's management is to blame for the company's predicament". Well, its fraud victims know all about BT's intransigence. Time for heads to roll at Newgate Street.


20/03/2001

Campaign News

The number of new or repeat victims who have been defrauded by BT Cellnet, found this website, and written to us, continues to rise. That makes more than 20 already this year, out of pocket and inconvenienced, for no good reason. This fraud is out of control, and Cellnet are doing nothing about it.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock. Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

Meanwhile, many investors are dumping BT for purely self-interested reasons. To quote from the BBC website:

"Pressure is mounting on Sir Iain Vallance and Sir Peter Bonfield. British Telecom, hampered by a huge mountain of debt and a share price less than a third of its level a year ago, is fighting its greatest crisis since privatisation in 1984".
[...]
"BT also faces the threat of a credit downgrade next month if a suitable strategy is not agreed upon".
[...]
"Whether BT's restructuring plans will be enough to turn around its fortunes remains to be seen. Analysts have given mixed verdicts. 'It doesn't look as if they've done anything', said West LB Panmure telecoms analyst John Tysoe. 'They could have separated the businesses totally'".

Fact : West LB have been recent visitors to this page, along with many investment banks and financial publications.

[Added 21/03/2001]

Fact : BT's share price collapses to below 500p after they suddenly cancel a dinner-time meeting called to reassure analysts. Some reassurance!


08/03/2001

Campaign News

In just the last ten days or so, we've heard from another eight new or repeat victims who have been defrauded by BT Cellnet, found this website, and written to us, out of pocket and inconvenienced, for no good reason. That makes about 20 already this year : click here to read the latest batch.

This fraud is out of control, and Cellnet are doing nothing about it.

There's an interesting message from an early Cellnet victim, whose company Intranet has recently been collating fraud stories. Cellnet took 600 from him in just two days, but he thought the problem would have been solved by now. Dream on.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock.

Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

If you're in the investment business (as many of our visitors are) click through to our Cellnet story Précis page, and for corroboration read some of the correspondence from victims.

Then, watch this space...

If you'd like to discuss this off-line, please e-mail us 

E-mail Ethics


06/03/2001

Campaign News

In just the last ten days, we've heard from another seven new or repeat victims who have been defrauded by BT Cellnet, found this website, and written to us, out of pocket and inconvenienced, for no good reason. That makes about 20 this year : click here to read the latest batch.

This fraud is out of control, and Cellnet are doing nothing about it.

There's an interesting message from an early Cellnet victim, whose company Intranet has recently been collating fraud stories. Cellnet took 600 from him in just two days, but he thought the problem would have been solved by now. Dream on.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock.

Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

If you're in the investment business (as many of our visitors are) click through to our Cellnet story Précis page, and for corroboration read some of the correspondence from victims.

Then, watch this space...

If you'd like to discuss this off-line, please e-mail us 

E-mail Ethics


21/02/2001

Campaign News

There's an interesting new message on our correspondence page, from an early Cellnet victim whose company Intranet has recently been collating fraud stories. Cellnet took 600 from him in just two days, but he thought the problem would have been solved by now.

Apart from that, we've had e-mails from twelve new victims who have been defrauded by BT Cellnet, found this website, and written to us this year. Seven of these are in February alone! How can Cellnet say that their security has improved, when this correspondence is coming in as frequently as ever? We've also had an e-mail from a three-times victim of Orange, and one about Vodafone, so they needn't be too smug, either.

Comment

In the light of this ongoing fraud, and BT Cellnet's ongoing denial of it, questions are being asked as to whether it's right for so-called "Ethical" investment funds to hold the stock.

Trackers have little choice, as BT are so heavy in the Index, but other fund managers could, if they chose to, be a little more fastidious in their portfolio selection.

If you're in the investment business (as many of our visitors are) click through to our Cellnet story Précis page, and for corroboration read some of the correspondence from victims.

Then, watch this space...

If you'd like to discuss this off-line, please e-mail us 

E-mail Ethics


10/11/2000

BT = Big Trouble?

Opinion

Interesting to see a visit to this website last week from part of Infostrada, one of the bidders in the Italian 3G auction. Surely their visit had nothing to do with the sudden withdrawal of Blu, a consortium partly owned by BT, amid allegations of collusion and the Italian government's announcement that it will confiscate Blu's $1.7bn deposit, which debt-stricken BT can ill afford?

" The Ministry of Communications says that Blu had "repeatedly violated its reserve obligations" and as a result it would be retaining the 4,000 trillion lire deposit it had lodged with the government. "For Blu, there are signs of collusive behaviour which violate the reserve obligations," said Secretary of State for communications Michele Lauria. " [BBC, 24 October 2000]

Our site also had more visits than usual from European banks and financial media over the last few weeks. Some are members of the 3G loan syndicates: what's particularly worrying them is the proportion of new debt taken up by just one industry, since the usual route of divestment (such as the flotation of BT Wireless) to strengthen balance sheets can only concentrate exposure within this sector.

As BT's profits and shares crash, and they announce desperate measures to rescue the business, wouldn't it be ironic if BT Cellnet's deliberate credit card fraud, first exposed here after they took a mere 50 from my account, ultimately contributed in some small way to their S&P rating falling to BBB? "Interesting times" for Peter Erskine, who was MD of BT Cellnet before becoming CEO of BT Wireless!


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